FlowForge by Copisrad Innovation ("Service") provides AI-powered n8n workflow templates and automation solutions as digital products. By purchasing and using our templates, you agree to these Terms of Service.
Digital Product Delivery: FlowForge templates are delivered as digital files immediately upon purchase. No physical goods are shipped. Products include workflow configurations, documentation, and associated resources designed to work with n8n automation platform.
License Grant: Upon purchase, you receive a non-exclusive, non-transferable license to use the templates for your personal or business automation needs.
You agree not to:
Merchant of Record: Paddle (https://www.paddle.com) acts as the Merchant of Record for all transactions. This means Paddle handles payment processing, billing, and related compliance. Your billing relationship is with Paddle, not directly with Copisrad Innovation.
Pricing: Prices are displayed in USD and subject to applicable taxes. Paddle will calculate and add taxes based on your location.
Billing Disputes: For billing questions, contact Paddle support through your receipt or account dashboard.
All templates, code, documentation, and related materials are owned by or licensed to Copisrad Innovation. Your license is limited to personal or business use only. Trademark and copyright notices must be retained in any permitted use.
Templates are provided "as-is" without warranty. While we strive for quality, we do not guarantee that templates will work perfectly in all environments or meet your specific requirements. You are responsible for testing and integration with your n8n instance.
In no event shall Copisrad Innovation be liable for indirect, incidental, special, or consequential damages arising from your use of or inability to use our templates, even if advised of the possibility of such damages.
We reserve the right to modify or discontinue services at any time. Material changes will be announced to registered users. Continued use after changes constitutes acceptance of updated terms.
These terms are governed by the laws of Israel. Any legal action or proceeding arising out of or relating to these terms shall be resolved through appropriate legal channels.
FlowForge by Copisrad Innovation is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding your information.
During Purchase:
Payment Data: Payment processing is handled entirely by Paddle (Merchant of Record). Copisrad Innovation does not store credit card numbers, bank details, or sensitive payment information.
Optional Opt-In Data: If you consent to marketing communications, we may store your email for updates about new templates and features.
Supabase Database: Customer data is securely stored in Supabase with industry-standard encryption. Access is restricted to authorized personnel only.
Security Measures: We implement encryption, secure API calls, and regular security audits to protect your information.
Data Retention: We retain your data only as long as necessary to fulfill our services and comply with legal obligations.
Paddle: Payment processing and billing (see Paddle's privacy policy at https://www.paddle.com/privacy)
No Ad Networks: We do NOT share your data with third-party advertising networks or data brokers.
No Tracking Pixels: We do not use invasive tracking or cross-site tracking technologies.
You have the right to:
To exercise these rights, contact us at [email protected].
Our website may use essential cookies for functionality and user experience. We do not use tracking cookies for behavioral advertising. You can disable cookies in your browser settings.
We may update this policy periodically. Significant changes will be communicated to users. Your continued use of our service indicates acceptance of updates.
FlowForge offers a 14-day money-back guarantee on all digital template purchases. If you're not satisfied with your purchase for any reason, we'll refund your money in full.
To be eligible for a refund:
To request a refund, email us at:
Include the following information:
Timeline: Refunds are processed within 5-7 business days of approval.
Merchant of Record: Since Paddle is our Merchant of Record, refunds are issued through Paddle to your original payment method. If you paid by credit card, it may take an additional 2-5 business days for your bank to process the reversal.
Refund Amount: You will receive a full refund of your purchase price. Taxes paid will also be refunded.
Refunds may be denied if:
Upon approval of a refund, your access to the purchased template(s) will be revoked. You will no longer be able to download or use the product.
Once you have successfully downloaded and used a template, refunds may be limited if the request is based solely on personal preference or difficulty integrating the template into your n8n environment. However, if the product does not function as documented, we will work to resolve the issue or provide a refund.
Before requesting a refund, please reach out to our support team at [email protected]. We're happy to help troubleshoot issues, answer questions, or provide guidance on using your templates.
If a refund is denied and you believe it was done in error, you can appeal the decision within 10 days by providing additional context. Paddle also provides buyer protection through their platform if you believe the transaction was unauthorized.
For Refund Requests:
Email: [email protected]
Response Time: We aim to respond to all refund requests within 2 business days.
Website: flowforge.copisrad.cloud