Automate your customer support with AI, without losing the human touch
Your team burns out answering the same thing twenty times a day. We build an AI agent that instantly resolves repetitive questions and leaves people only what truly needs human judgment.
It is not a glorified FAQ. It is an agent with memory that understands the customer's context, queries your knowledge base (RAG), and opens, updates or closes tickets with full traceability.
What it resolves
- Instantly answers FAQs (order status, billing, how to do X).
- Handles WhatsApp, web, email and Instagram from one logic.
- Creates and updates tickets in your help desk automatically.
- Detects anger or urgency and escalates to a human right away.
- Learns from your real answers to improve over time.
How it integrates
It connects to your help desk (Zendesk, Freshdesk, Intercom), your CRM and your channels. Orchestration runs on self-hosted n8n on your VPS: your conversations and data stay yours, no lock-in.
Stack and traceability
Anthropic Claude and OpenAI LLMs, memory on Supabase pgvector, and a record of every interaction. If we cannot show it with evidence —log, test, real conversation— we do not bill it.
Why Copisrad
We go from idea to pilot in about 2 weeks. We sell systems that work, billed by outcome, not by the hour.
FAQ
Will it make up answers?
No. The agent answers only from your knowledge base; when unsure, it escalates to a person instead of improvising.
Does it work across channels?
Yes. One logic handles WhatsApp, web, email and Instagram, with unified customer context.
How long until it is live?
A working pilot in about 2 weeks, depending on your channels and integrations.
Keep exploring
Try the demo
Your team burns out answering the same thing twenty times a day. We build an AI agent that instantly resolves repetitive questions and leaves people only what truly needs human judgment.